Privacy Policy

Wue Multipurpose Cooperative Society Limited (“Wue Cooperative”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our members, users, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website (wuecoop.com), mobile application (WhoUEpp), and other services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Residential address
  • Date of birth
  • Occupation or profession
  • Identification documents
  • Banking and wallet details (where applicable)

b. Membership & Financial Information

  • Savings and contribution records
  • Loan applications and repayment history
  • Share ownership and investment details

c. Technical Information

  • IP address
  • Device type and browser
  • Website usage data
  • App activity and transaction logs

2. How We Use Your Information

We use your information to:

  • Process membership applications
  • Provide cooperative services (savings, loans, investments)
  • Operate and improve our digital platforms
  • Communicate important updates and notices
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure platform security

3. Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Fulfillment of contractual obligations
  • Compliance with cooperative and regulatory laws
  • Legitimate interests of the cooperative

4. Information Sharing & Disclosure

We do not sell or rent your personal data.

Information may be shared only with:

  • Regulatory authorities when required by law
  • Service providers supporting our operations
  • Approved partners involved in cooperative services

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

Despite our efforts, no digital platform can guarantee 100% security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill cooperative obligations
  • Meet legal and regulatory requirements
  • Resolve disputes

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Withdraw consent where applicable
  • Request deletion (subject to legal obligations)

Requests can be made through our official contact channels.

8. Cookies & Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings.

9. Third-Party Links

Our website or app may contain links to third-party platforms. Wue Cooperative is not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.

11. Contact Us

For privacy-related enquiries, please contact at admin@wuecoop.com 

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